Attend or view the livestream the ProCard Town Hall on Dec. 12, 2019
ProCard Program Town Hall
Thursday, Dec. 12, 2019
10 AM – 11:30 AM
AVAYA Auditorium (POB 2.302)
Livestream Link: https://pob.mediasite.com/Mediasite/Play/11533bcdb0624229936341aa617f71ed1d
May 2019
- ProCard Process Team Agenda – May 14, 2019
- ProCard Process Team Agenda – May 7, 2019
- CUBO Update Presentation – May 2, 2019
- Vet solutions and changes
- Seek review and approvals
- Final report(s)
April 2019
- Identify solutions
- Draft recommendations and implementation plan
- Procard Scorecard and Application Returns
- ProCard Process Team Agenda – April 30, 2019
- ProCard Process Team Agenda – April 23, 2019
- ProCard Process Team Agenda – April 5, 2019
March 2019
- Root cause analysis
- ProCard Process Team Agenda - March 26, 2019
- ProCard Process Team Agenda - March 5, 2019
February 2019
- CUBO update
- Complete process walks and data collection
- Data analysis
- Website published
- ProCard Current State Application Process - Feb. 19, 2019
- ProCard Current State Termination Process - Feb. 19, 2019
- ProCard Issuance Process - Feb. 19, 2019
- ProCard Process Current State Cardholder Consequences - Feb. 19, 2019
- ProCard Process Team Agenda - Feb. 19, 2019
- ProCard Process Team Agenda - Feb. 5, 2019
- ProCard Voice of Customer (VOC) to Critical to Quality (CTQ) Analysis - Feb. 2, 2019
January 2019
- Internal controls
- Citibank meeting
- Walking the process interviews and data collection
- Communication and change management plan
- ProCard Process Team Agenda - Jan. 22, 2019
- ProCard Process Team Agenda - Jan. 8, 2019
December 2018
- Voice of customer (VOC) interviews and summary
- CUBO update
- Gate review with sponsor (Senior VP/CFO Darrell Bazzell)
- Procard Current State Usage and Control Process (Dec. 29, 2018)
- ProCard Process Team Agenda - Dec. 11, 2018
- ProCard Process Team Agenda - Dec. 4, 2018
November 2018
- LSS Training
- Current state process maps
- ProCard Process Team Agenda - Nov. 27, 2018
October 2018
- Charter approved
- Team formation